Privacy Policy
Your privacy matters to us. This policy explains how Box Packaging Hub collects, uses, stores and protects information when you visit our website, contact us, or purchase our packaging products and services.
1. Information We Collect
Depending on how you interact with Box Packaging Hub, we may collect:
- Contact details: name, phone number, email address, company name and delivery or billing details.
- Order information: products requested or purchased, quantities, specifications, quotations and transaction-related details.
- Communication information: messages, enquiries, feedback and information you choose to provide when contacting us.
- Website information: IP address, browser/device information, pages visited, approximate location and other technical or usage data collected through standard website technologies.
Please avoid submitting sensitive personal information unless it is genuinely necessary for your request.
2. How We Use Your Information
We may use collected information to:
- Respond to enquiries, quotation requests and customer-support messages.
- Process and manage orders, payments, deliveries and related services.
- Communicate with you about products, orders, updates or service-related matters.
- Improve our website, products, customer experience and internal operations.
- Prevent fraud, misuse, security incidents and other harmful activity.
- Meet applicable legal, regulatory or accounting requirements.
- Send promotional communications where permitted and where you have not opted out.
5. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, enforcing agreements and meeting applicable legal or regulatory obligations.
7. Your Choices & Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion, or objecting to certain uses of your information.
If you receive marketing communications from us, you can request to unsubscribe at any time. Service-related communications may still be sent when necessary to fulfil an order or provide a requested service.
8. Third-Party Websites & Services
Our website may contain links to third-party websites, social platforms, payment services or other external services. Their privacy practices are governed by their own policies, and Box Packaging Hub is not responsible for the privacy practices or content of third-party websites.
9. Children’s Privacy
Our website and services are intended for general business and consumer use and are not directed specifically toward children. We do not knowingly request personal information from children where prohibited by applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal requirements. Any revised version will be posted on this page.
11. Contact Box Packaging Hub
If you have questions about this Privacy Policy, want to make a privacy request, or need clarification about how your information is handled, please contact Box Packaging Hub through the contact details published on our website.
Website: boxpackaginghub.in